IDLE Exclusive Chauffeur is a patent pending, “Five Diamond” concept that is revolutionizing the transportation industry. We are the only car service that delivers “Five Diamond” service standards in a brand new Mercedes Benz fleet. At the core of the most luxurious car experience is our “Five Diamond” service standards, which can be more clearly explained through our key differentiators—personalized service, comfort, choice, people, technology, and safety.

• Personalized Service – We take personal pride and responsibility in greeting you by your last name and going above and beyond to anticipate and exceed your every need. We can help you create a personalized experience, whether it is as simple as us having your favorite music playing on satellite radio when we pick you up, flowers waiting in the car for that special someone, or having your favorite coffee drink from Starbucks waiting for you in the vehicle for that early morning trip to the airport—the possibilities are endless.

• Comfort – You will be transported in a spacious and luxurious Mercedes Benz R-Class where the car will always be set to just the right temperature and chilled bottled water will always be waiting.

• Choice – We have partnered with Arizona’s best restaurants, golf clubs, and day spas to create a diversified list of possibilities for you to choose from as part of our complimentary transportation. In addition to these partnered destinations, you can choose to have “Five Diamond” transportation to anywhere you like at anytime.

• People - Our staff members are eloquent, educated, energetic, personable and genuinely friendly. They work tirelessly to anticipate your needs and execute flawless and unpretentious service. 

• Technology - The technology we utilize helps us to reduce costs, helps reduce our carbon footprint, and allows us to deliver a superior product. We have formed a partnership with a Biofuel supplier in an effort to help reduce CO2 emissions and increase our vehicles’ fuel efficiency. We utilize industry leading telecommunications and fleet management software to ensure we are able to deliver our “Five Diamond” experience on time, every time. We also have cell phone chargers in every vehicle, in vehicle entertainment systems, and satellite radio.

• Safety - In our company culture, safety comes before anything. At IDLE, our employees are trained to drive cars very cautiously and not to rush, which translates into a safer environment. 

Our “Five Diamond” service is just one way we stand out from the rest. When most people hear about what we offer, they think it all must come with a large price tag. In actuality, in some instances, we are able to offer the “Five Diamond” chauffeur service for FREE because of the relationships we formed with the valley’s best restaurants, golf clubs, and day spas. As a result, you are able to sit back, relax and be “idle” in a Mercedes Benz R-Class, sip on chilled bottled water, listen to the music of your choice on our satellite radio, and be personally escorted to one of our many partnered luxury destinations—all paid for by your premier destination.

“Five Diamond” service standards, personalized guest experiences, complimentary transportation, and unparalleled first and last impressions are just some of the things that make us the transportation company of choice. However, we also believe in making ourselves one of America’s greatest companies through our IDLE Core Values. These five, simple core values are what form our vision and company culture.

1. Unparalleled Product Excellence – Through our exceptional standards and expectations, we will offer the highest-end product in the industry in which we operate.

2. "Five Diamond" Service – We will execute “Five Diamond” service in every industry we enter and exceed guest expectations.

3. Develop Game Changing Businesses that Go Against Industry Norms – By developing game changing concepts, we will revolutionize each industry we enter.

4. Low Cost Structure – We will do everything possible to keep our costs low without sacrificing our super high-end offering. We will strive for innovation and challenge every expense in order to achieve a low-cost structure. Our strategy of having a low-cost structure is what allows us to offer a superior product, keep our prices reasonable, and maintain our Complimentary (FREE) Services.

5. Finish First Together – We will share our success with all of our employees (partners) and communities in which we operate so we can cross the finish line together. We believe in giving back to those people who worked so hard to make this company successful. We also believe in staying committed to the communities around us through community outreach programs, non-profit organizations, volunteer work, fundraisers, and lending services for the betterment of the community.